Case Studies
A look at how we’ve helped DTC brands build retention systems that compound over time.
3 case studies
All
Food & Drink
Sneakers & Streetwear
Lifecycle Build
AI & CRM
Featured
Food & Drink
air up
Built a full end-to-end customer lifecycle from scratch — turning a manual blast programme into a comprehensive automated CRM engine across 9 lifecycle stages.
3% → 25%+
CRM revenue contribution
2×
30-day retention rate
Sneakers & Streetwear
Lifecycle Build
The Sole Supplier
Built a data-led multi-channel welcome journey that turned new users into first-time buyers — combining email and push notifications around the actions proven to drive long-term value.
21%
Uplift in orders in first 30 days
20%
Uplift in release reminders set
Sneakers & Streetwear
AI & CRM
The Sole Supplier
Built an AI agent that delivered true 1-to-1 personalisation at scale — selecting the right product, writing bespoke copy, and attaching the right image for every individual churned user.
133%
Uplift in purchases within 7 days
75%
Uplift in reminders set
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