Is your store built to keep customers coming back?

Take our quick Retention Strength Check and get a founder-friendly breakdown of what's leaking, what's working, and what to fix first.

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Services

Helping brands understand, improve and continuously optimise customer retention.

Helping brands understand, improve and

continuously optimise customer retention.

Measure

List Building1 of 15

How do you collect email addresses?

This is the foundation everything else is built on.

Optimise

You know what's missing. We know how to build it.

Tell us what you're after — whether that's a full ESP setup, a one-off audit, fixed-price flow implementation or ongoing support.

Past Work

Lifecycle

air up lifecycle

air up had the traffic and the product. What they were missing was a CRM engine built to turn first-time buyers into loyal customers. We built it from the ground up.

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AI AGENTS

1-to-1 personalisation at scale

We built an AI agent that found the right product for each individual user, and wrote a personalised push notification about it.

Find out more ->

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Resources

About me

Founder-friendly CRM help

Strategic help, practical fixes, and direct work with the person building the system. ->

Services

What we build.

Every service below is a standalone deliverable — scoped, built, and handed over. ->

Contact

Get in touch

Use the contact form for project context, or connect on LinkedIn if that’s easier. ->